The Online Help Centre is here to help you operate a water system that delivers safe drinking water based on the Multi-Barrier Approach. Small water system operators and owners face many challenges and we are here to provide the technical resources, webinars, courses, and tools to support you in delivering safe tap water to your community. Explore our site and the tools we have to help you in the planning, construction, maintenance and troubleshooting of your small water system.
What's New
Webinar
2026 Webinar Series is now posted!
The first webinar of the year will be on January 20th on the topic of Knowing your Well, presented by Mike Wei.
Visit the Free Webinars & Courses page to see the complete list of topics for the year, register now to save the date!
Webinar
November 18th Webinar Presentation and Slides available
The presentation slides, handouts and the presentation video from the Disinfection By-products on November 18th are now posted.
New Content
Free online courses
Are you looking to build your water system knowledge? Do you need a few CEUs this year? Check out our free online courses. You can start any time and do these at your own pace.
Emergency Response & Contingency Planning for Small Water Systems
New Content
Marketplace for Small Water System Operators
If you are a small water operator or service provider in British Columbia you might want to use our Marketplace, a system built to help connect water operators with products, services and resources within the province. The Marketplace is free to our community!
News
The Online Help Centre Receives Corporate Recognition Award
The EOCP has awarded our Online Help Centre their 2023 Corporate Recognition Award. We are thrilled to be recognized as a dedicated source of education and resources for small water operators in British Columbia.