Websites, Documents & Videos

Approved Water Quality Guidelines Approved Water Quality Guidelines, Province of BC, Environmental Protection & Sustainability website.
Reference webpage to water quality guidelines, which are science-based levels of physical, biological and chemical parameters. Approved WQGs are policy statements and applied generically province wide.
AWWA Standard for Disinfecting Water Mains - C651-92 AWWA Standard for Disinfecting Water Mains - C651-92, American Water Works Association.
This standard presents essential procedures for disinfecting new and repaired water mains.
BC Registries and Online Services BC Registries and Online Services, Province of BC.
All registrations of businesses, not-for-profit societies, cooperatives, personal property and manufactured homes are administered and supported by BC Registries and Online Services.
BC Water Directory BC Water Directory, Operated by the Sustainable Infrastructure Society (SIS).
Provincial directory covering products, services and resources for Water Supply, Wastewater Management and Irrigation & Drainage.
British Columbia Small Water Source Protection Plan Toolkit , Interior Health Authority, prepared by Urban Matters CCC, March 2017.
A comprehensive guide to help small water suppliers develop a scaled-down version of a source assessment and protection plan.
Canadian Drinking Water Guidelines Canadian Drinking Water Guidelines, Health Canada, developed by the Federal-Provincial-Territorial Committee on Drinking Water.
Understanding and meeting the guidelines is an important component of a Multi-Barrier Approach to Safe Drinking Water.
Canadian Water Directory Canadian Water Directory, Operated by the Sustainable Infrastructure Society (SIS).
Provincial directory covering products, services and resources for Water Supply, Wastewater Management and Irrigation & Drainage.
Chlorine and Alternative Disinfectants Guidance Manual Chlorine and Alternative Disinfectants Guidance Manual, Province of Manitoba, Water Stewardship – Office of Drinking Water (2005).
Chlorine Residual Maintenance: Fact Sheet Chlorine Residual Maintenance: Fact Sheet, Water Research Australia (2015).
Co-op Associations Co-op Associations, Province of BC.
A webpage on the requirements for co-operative associations (co-ops) in BC.
Complaints about Activities or Pollution in your Watershed or Aquifer , smallwatersystemsbc.ca.
Links to government agencies that govern practices in our watersheds or provide assistance and complaint follow up.
Comprehensive Drinking Water Source-to-Tap Assessment Guideline Comprehensive Drinking Water Source-to-Tap Assessment Guideline, (Version 1.0), Province of BC, Ministry of Healthy and Living Sport (2010).
The guideline provides a structured and consistent approach to evaluating risks to drinking water and satisfying the assessment requirement under Part 3 of the Drinking Water Protection Act.
Introduction to Emergency Response and Contingency Planning
Design Guidelines for Rural Residential Community Water Systems Design Guidelines for Rural Residential Community Water Systems, Province of BC, Ministry of Forests, Lands, Natural Resource Operations & Rural Development (2012).
Drinking Water Protection Act Drinking Water Protection Act, Province of BC.
Drinking Water Protection Act: Drinking Water Protection Regulation Drinking Water Protection Act: Drinking Water Protection Regulation, Province of BC, Reg. 200/2003, including amendments up to B.C. Reg. 122/2013.
Drinking Water Treatment Objectives (Microbiological) for Ground Water Supplies in British Columbia Drinking Water Treatment Objectives (Microbiological) for Ground Water Supplies in British Columbia, (Version 1), Province of BC, Ministry of Health (November 2015).
Factsheet providing a general overview of microbiological drinking water treatment objectives for ground water supplies in British Columbia.
Drinking Water Treatment Objectives (Microbiological) for Surface Water Supplies in British Columbia Drinking Water Treatment Objectives (Microbiological) for Surface Water Supplies in British Columbia, (Version 1.1), Province of BC, Ministry of Health (November 2012).
Factsheet providing a general overview of microbiological drinking water treatment objectives for surface water supplies in British Columbia.
Drinking Water Treatment: Fact Sheet Drinking Water Treatment: Fact Sheet, The CRC for Water Quality and Treatment, 2008.
Emergency Response and Contingency Planning for Small Water Systems Emergency Response and Contingency Planning for Small Water Systems, Province of BC, Ministry of Health (2016).
A step-by-step guide to creating an Emergency Response and Contingency Plan for your small water system.
Emergency Response Planning: Introduction , Interior Health.
Powerpoint presentation on preparing and preparing an Emergency Response and Contingency Plan (ERCP).
Environmental Operators Certification Program (EOCP) Environmental Operators Certification Program (EOCP)
The EOCP maintains a list of courses in its Career Management System (CMS) that have been assessed for continuing education units (CEUs). If you are interested in a course that is not in the CMS, please contact the EOCP to confirm whether CEUs will be assigned.
ERCP: Appendix A - Emergency Contact List Template (fillable Word document) , from "Emergency Response and Contingency Planning for Small Water Systems: A Step-by-Step Guide", Health Protection Branch, Ministry of Health, June 2016.
ERCP: Appendix B - Possible Emergencies with Planned Responses (fillable Word document) , from "Emergency Response and Contingency Planning for Small Water Systems: A Step-by-Step Guide", Health Protection Branch, Ministry of Health, June 2016.
ERCP: Appendix C – Additional Information Checklist (fillable Word document) , from "Emergency Response and Contingency Planning for Small Water Systems: A Step-by-Step Guide", Health Protection Branch, Ministry of Health, June 2016.
Filtration and Disinfection Log Reduction Credits Filtration and Disinfection Log Reduction Credits, Province of Manitoba, Sustainable Development, Office of Drinking Water (2017).
An information bulletin that provides guidance on determining log reduction credits for filtration and disinfection systems.
Financial Best Management Practices Financial Best Management Practices for Small Community Water Systems in British Columbia, Prepared by the Sustainable Infrastructure Society for the Union of British Columbia Municipalities (2013).
A series of Best Management Practices that are practical and proven methods used by successful water systems to operate sustainably.
First Nations Resources First Nations Resources
Links to the First Nations Resource listing on this website.
Front Counter BC Front Counter BC, Province of BC.
FrontCounter BC provides a single point of contact service to assist you with licences, permits, registrations and other authorizations required to utilize the Province's natural resources.
Groundwater Protection Regulation of the Water Sustainability Act Groundwater Protection Regulation of the Water Sustainability Act, Province of BC.
Guidelines for Canadian Drinking Water Quality Guidelines for Canadian Drinking Water Quality, Health Canada.
A collection of reports and publications published by Health Canada on Water Quality.
Guidelines for Canadian Drinking Water Quality – Summary Table Guidelines for Canadian Drinking Water Quality – Summary Table, Health Canada.
Guidelines for Canadian Drinking Water Quality: Guideline Technical Document – Chlorine Guidelines for Canadian Drinking Water Quality: Guideline Technical Document – Chlorine, Health Canada (2009).
Guidelines for Canadian Drinking Water Quality: Guideline Technical Document – Turbidity Guidelines for Canadian Drinking Water Quality: Guideline Technical Document – Turbidity, Health Canada (2012).
Guidelines for the Construction of Waterworks Guidelines for the Construction of Waterworks, Interior Health (2014).
How to Hold a Public Meeting
How to Submit a Water Sample How to Submit a Water Sample, Interior Health (2018).
Worksheet on how to submit a water sample.
How to Submit Drinking Water Samples
Interior Health (2018)
How to take a Chlorine Sample
Rural Community Assistance Partnership- RCAP (2015)
Improvement District Manual Improvement District Manual, Province of BC (2006).
Improvement Districts Improvement Districts, Province of BC.
Reference webpage for Improvement Districts, with links to legislation, guidance and resources, and related links.
Insurance Protection Insurance Protection, waterbc.ca, operated by the Sustainable Infrastructure Society.
Access to insurance for Small Water Systems, including General Liability Insurance, Directors & Officers Insurance, Property Insurance, Boiler and Machinery Insurance, and Contractors Insurance
Interior Health Authority Interior Health Authority
Engineering Direct
3090 Skaha Lake Rd.
Penticton BC V2A 7H2
Toll free: 1-855-743-3550
Joint Works Agreement Joint Works Agreement, Province of BC.
Worksheet on preparing a Joint Works Agreement for a water licence or use approval under the Water Sustainability Act
Lawyer Referral Service Lawyer Referral Service, The Canadian Bar Association, British Columbia Branch.
Local Health Authorities Local Health Authorities
List of Regional Health Authorities, with links to local offices and Drinking Water Officers.
Master Municipal Construction Documents (MMCD) Standard Specifications and Drawings Master Municipal Construction Documents (MMCD) Standard Specifications and Drawings, Master Municipal Construction Documents Association (2009).
Meeting Agenda Template
A tool you may use when holding a public meeting.
Meeting Notes Template
A tool you may use when holding a public meeting.
Monitoring Water Systems - Course offered by Interior Health
NSF Certified Products and Systems NSF Certified Products and Systems, NSF website.
Lists of NSF-certified water treatment devices or systems. Scroll down to "Drinking Water Treatment Units" or search by companies.
Our Drinking Water Operators
Interior Health (2017)
Introduction to the responsibilities of Small Water System Operators and to taking samples.
Point-of-Use or Point-of-Entry Treatment Options for Small Drinking Water Systems Point-of-Use or Point-of-Entry Treatment Options for Small Drinking Water Systems, U.S. Environmental Protection Agency, 2006.
Private Water Utilities Private Water Utilities, Province of BC.
Reference webpage describing the what's and why's of private water utilities, as well as outlining the responsibilities of the Water Utility Regulation Section.
Public Health Act Public Health Act, Province of BC.
Public Notification Documents Public Notification Signage Documents, Interior Health.
Public Notification Signage Templates (fillable Word document) , Interior Health.
Templates to use when a water supplier needs to give “public notification” regarding threats to drinking water quality.
Reasons for a Water Quality Advisory Reasons for a Water Quality Advisory, Interior Health.
Requirements for Potable Water in Northern Health Requirements for Potable Water in Northern Health, Northern Health Authority, prepared by Dave Tamblyn (2017).
File: PHE Guideline - Required water quality for potability.docx
Residential Drinking Water Treatment Standards Residential Drinking Water Treatment Standards, NSF International (Public Health and Safety Organization).
Details related to the NSF standards for residential drinking water system.
Small Water System Guidebook Small Water System Guidebook, Province of BC, Ministry of Health (February 2017).
This guidebook is intended to be the first step in helping owners and operators find solutions to the challenges of operating a small water system, so you can provide the best possible drinking water to your customers.
Societies Societies, Province of BC.
Reference webpage that includes the legislation and regulations that govern how societies (not-for-profit corporations) are created and run in BC.
Strata Housing Strata Housing, Province of BC.
Reference webpage that includes topics on understanding and operating stratas, strata legislation, and the strata's bylaws and rules.
Utilities Commission Act Utilities Commission Act, Province of BC.
Vulnerability of Public Officials Vulnerability of Public Officials, Susan Rory, published by Rural Alberta Development Fund.
Water Distribution System Operation & Maintenance Water Distribution System Operation & Maintenance, 7th Edition, A Field Study Training Program, California State University, Sacramento California, 2018.
Water Quality Advisory (WQA)
Interior Health
"Drinking Water for Everyone" video on what a Water Advisory means.
Water Sustainability Act Water Sustainability Act, Province of BC.
Water Users’ Communities Water Users’ Communities, Province of BC.
Reference webpage that includes link to the WUC Act, the purpose of the WUC and conducting the business of a WUC.
Water Users’ Communities Act, Section 51 Water Users’ Communities Act, Section 51, Province of BC.
Watersheds 101 Watersheds 101, Website by Conservation Ontario.
Interactive presentation of a watershed.