Welcome to the BC Small Water Systems Online Help Centre.

We’re here to help small water system operators and owners across British Columbia with free, practical tools, templates, webinars, and courses you can use right away.

Our resources are based on the Multi-Barrier Approach (protecting water at every step, from source to tap) and are designed to support risk reduction, safe day-to-day operations, and long-term system sustainability, so you can deliver safe drinking water with confidence.

New here? Start with the Operator’s Hub.

Learn more about this initiative on our About page.

What's New

Webinar

June Webinar Presentation and Slides available

The presentation slides, handouts and the presentation video from the Introduction to the BC Dam Safety Program, June 23rdare now posted.

News

Water Supply Status Survey 2026

The Province invites community water suppliers across the province to submit water supply status information through voluntary surveys. The survey is your opportunity to share up-to-date information on the status of your water supply and to let us know if you have any concerns about a drinking water shortage.

We encourage you to take 10-20 minutes to fill out an initial survey and help us understand the state of drinking water supplies as we approach the dry season. 

Learn more here

Course

Free Math Course for Small Water Operators!

We are excited to announce the launch of our NEW FREE online self-paced course on Math for Small Water Operators.

This course has been developed by instructors from Thompson Rivers University to provide a background in the basic math that small water operators need to in the day-to-day operators of your systems. The course consists of an introduction to each concept followed by a knowledge test to build understanding and confidence. As a self paced course you can start any time and do the course at your convenience.

The completion of this math course provided 0.3 EOCP CEUs.

Ready to get started?
Login or create your account here: https://freecourses.smallwatersystemsbc.ca

New Content

Free online courses

Are you looking to build your water system knowledge? Do you need a few CEUs this year? Check out our free online courses. You can start any time and do these at your own pace. 

Emergency Response & Contingency Planning for Small Water Systems

Exam Preparation for Small Water Systems

News

The Online Help Centre Receives Corporate Recognition Award

The EOCP has awarded our Online Help Centre their 2023 Corporate Recognition Award. We are thrilled to be recognized as a dedicated source of education and resources for small water operators in British Columbia.