Welcome to the BC Small Water Systems Online Help Centre.

We’re here to help small water system operators and owners across British Columbia with free, practical tools, templates, webinars, and courses you can use right away.

Our resources are based on the Multi-Barrier Approach (protecting water at every step, from source to tap) and are designed to support risk reduction, safe day-to-day operations, and long-term system sustainability, so you can deliver safe drinking water with confidence.

New here? Start with the Operator’s Hub.

Learn more about this initiative on our About page.

What's New

Webinar

September Webinar Presentation and Slides available

The presentation slides and video from the Understanding Disinfection, September 22nd are now posted.

News

The Online Help Centre Receives Corporate Recognition Award

The EOCP has awarded our Online Help Centre their 2023 Corporate Recognition Award. We are thrilled to be recognized as a dedicated source of education and resources for small water operators in British Columbia.

Course

Refreshed and Updated ERCP Course

If you haven't already taken our course on how to Prepare Your Emergency Response and Contingency Plan, now is the time! We have just updated and refreshed the course. This summer is a good reminder of the importance of having your ERCP complete and up to date so it is ready to help you when you need it.

This is a self-paced online course that can be taken when and where you want. All our courses are FREE, all you need to get started is to create an account in our online learning system. For more information about account creations and these courses read our FAQ.

Ready to Start? Enrol Now!

Course

New Course! Monitoring Your Water System and Water Quality

We have been busy developing another new free online self-paced course on Monitoring your Water System and Water Quality.

Monitoring is an important daily activity for ALL Small Water Systems!

Developed by instructors from Thompson Rivers University this course covers why you need to monitor your water and system, how to create a Water Quality Monitoring Plan and how to put that plan into practice.  As a self paced course you can start any time and do the course at your convenience.

The completion of this monitoring course provides 0.3 EOCP CEUs.

Ready to get started?
Login or create your account here: https://freecourses.smallwatersystemsbc.ca

Course

Free Math Course for Small Water Operators!

We are excited to announce the launch of our NEW FREE online self-paced course on Math for Small Water Operators.

This course has been developed by instructors from Thompson Rivers University to provide a background in the basic math that small water operators need to in the day-to-day operators of your systems. The course consists of an introduction to each concept followed by a knowledge test to build understanding and confidence. As a self paced course you can start any time and do the course at your convenience.

The completion of this math course provided 0.3 EOCP CEUs.

Ready to get started?
Login or create your account here: https://freecourses.smallwatersystemsbc.ca