Welcome to the BC Small Water Systems Online Help Centre.

We’re here to help small water system operators and owners across British Columbia with free, practical tools, templates, webinars, and courses you can use right away.

Our resources are based on the Multi-Barrier Approach (protecting water at every step, from source to tap) and are designed to support risk reduction, safe day-to-day operations, and long-term system sustainability, so you can deliver safe drinking water with confidence.

New here? Start with the Operator’s Hub.

Learn more about this initiative on our About page.

What's New

News

EOCP Operators’ Regional Workshop (Fernie)

On Thursday, May 28, 2026 spend an afternoon connecting with EOCP and fellow water and wastewater professionals at this regional workshop designed for operators and employers in the East Kootenays.

This half‑day session offers up to 0.3 CEUs and features operator‑focused presentations, opportunities to exchange ideas with industry peers, and time to connect directly with EOCP staff. The workshop wraps up with an open Q&A, giving participants the chance to ask questions, share perspectives, and discuss current challenges facing the profession.

Webinar

New Date for Webinar #3, Introduction to the BC Dam Safety Program

Due to a scheduling conflict Webinar #3: Introduction to the BC Dam Safety Program has been moved to Tuesday June 23rd at 11am Pacific time.

If you already registered for May 19th, your registration has been moved to June 23rd and you do not need to do anything.

If you already registered for May 19th and cannot attend on June 23rd, there is no need to deregister.

Course

Free Math Course for Small Water Operators!

We are excited to announce the launch of our NEW FREE online self-paced course on Math for Small Water Operators.

This course has been developed by instructors from Thompson Rivers University to provide a background in the basic math that small water operators need to in the day-to-day operators of your systems. The course consists of an introduction to each concept followed by a knowledge test to build understanding and confidence. As a self paced course you can start any time and do the course at your convenience.

The completion of this math course provided 0.3 EOCP CEUs.

Ready to get started?
Login or create your account here: https://freecourses.smallwatersystemsbc.ca

Course

ERCP Workshop Change

Please note the ERCP Workshop scheduled for April 22 has been cancelled.

A replacement ERCP workshop has been scheduled for June 10, 2026.

Register here.

Webinar

March Webinar Presentation and Slides available

The presentation slides, handouts and the presentation video from the Unidirectional Flushing, March 24th are now posted.