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Welcome to the Help Centre, your source for on-line technical resources and self-help tools for small water systems in British Columbia.
Here, small water owners and operators and First Nations small water systems will find the tools to plan, construct, and operate a small water system. The website will help you understand the legislation and regulations small water systems must consider and satisfy in order to deliver safe water.
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We're cleaning up our website and introducing a few changes so we can help serve you better!
Over the coming weeks you'll notice some changes; but we also need your help. Please take a few minutes to fill our the survey below.
Developed and maintained by Thompson Rivers University and a team of technical experts, the Help Centre is designed to assist small water systems develop and operate a multi-barrier approach to drinking water, from source to tap.
The multi-barrier approach ensures that if one barrier fails, others are in place to provide safe drinking water and protect public health. The diagram below illustrates how they work with one another.
If you are just beginning to plan for a small water system, we suggest you review each section in the order below. Otherwise, you can dip in where your need is.
- Regulations and Guidelines
- Business Structure and Governance
- Financial Management
- Certification
- Source Protection
- Treatment
- Distribution
- Operations, Maintenance and Monitoring
Please read our legal disclaimer before using any resources provided.