Welcome to the BC Small Water Systems Online Help Centre.

We’re here to help small water system operators and owners across British Columbia with free, practical tools, templates, webinars, and courses you can use right away.

Our resources are based on the Multi-Barrier Approach (protecting water at every step, from source to tap) and are designed to support risk reduction, safe day-to-day operations, and long-term system sustainability, so you can deliver safe drinking water with confidence.

New here? Start with the Operator’s Hub.

Learn more about this initiative on our About page.

What's New

Webinar

July Webinar Presentation and Slides available

The presentation slides and video from the Asset Management for Small Water Systems, July 21st are now posted.

Course

Refreshed and Updated ERCP Course

If you haven't already taken our course on how to Prepare Your Emergency Response and Contingency Plan, now is the time! We have just updated and refreshed the course. This summer is a good reminder of the importance of having your ERCP complete and up to date so it is ready to help you when you need it.

This is a self-paced online course that can be taken when and where you want. All our courses are FREE, all you need to get started is to create an account in our online learning system. For more information about account creations and these courses read our FAQ.

Ready to Start? Enrol Now!

Course

New Course! Monitoring Your Water System and Water Quality

We have been busy developing another new free online self-paced course on Monitoring your Water System and Water Quality.

Monitoring is an important daily activity for ALL Small Water Systems!

Developed by instructors from Thompson Rivers University this course covers why you need to monitor your water and system, how to create a Water Quality Monitoring Plan and how to put that plan into practice.  As a self paced course you can start any time and do the course at your convenience.

The completion of this monitoring course provides 0.3 EOCP CEUs.

Ready to get started?
Login or create your account here: https://freecourses.smallwatersystemsbc.ca

News

Drought Handbook for Water Suppliers Survey Results Report

Thank you to those that took part in the Ministry of Water, Land and Resource Stewardship survey to assess the Dealing with Drought: A Handbook for Water Suppliers.

We have developed a summary report based on what we heard from the survey and other analysis that we undertook and share next steps for the Drought Handbook in the report below.

Download the Report

News

Water Supply Status Survey 2026

The Province invites community water suppliers across the province to submit water supply status information through voluntary surveys. The survey is your opportunity to share up-to-date information on the status of your water supply and to let us know if you have any concerns about a drinking water shortage.

We encourage you to take 10-20 minutes to fill out an initial survey and help us understand the state of drinking water supplies as we approach the dry season. 

Learn more here