Welcome to the BC Small Water Systems Online Help Centre.

We’re here to help small water system operators and owners across British Columbia with free, practical tools, templates, webinars, and courses you can use right away.

Our resources are based on the Multi-Barrier Approach (protecting water at every step, from source to tap) and are designed to support risk reduction, safe day-to-day operations, and long-term system sustainability, so you can deliver safe drinking water with confidence.

New here? Start with the Operator’s Hub.

Learn more about this initiative on our About page.

What's New

Course

Water Rights Basics for Groundwater Users in BC Course: April 9, 2026

Thursday, April 9, 2026 (9:00am to 3:00pm)

Includes: 1x lunch
Price: $200 +GST

Join instructor Mike Wei as he explains the governing principles related to diversion and use of (ground)water in the Water Sustainability Act (WSA), the rights and responsibilities of licensees, the common impacts from diverting and using groundwater in BC, and the data that can be collected to assess impact of pumping on nearby wells (well interference), sustainability of the aquifer (mining), stream depletion, and salt water intrusion.

Webinar

November 18th Webinar Presentation and Slides available

The presentation slides, handouts and the presentation video from the Disinfection By-products on November 18th are now posted.

New Content

Free online courses

Are you looking to build your water system knowledge? Do you need a few CEUs this year? Check out our free online courses. You can start any time and do these at your own pace. 

Emergency Response & Contingency Planning for Small Water Systems

Exam Preparation for Small Water Systems

News

The Online Help Centre Receives Corporate Recognition Award

The EOCP has awarded our Online Help Centre their 2023 Corporate Recognition Award. We are thrilled to be recognized as a dedicated source of education and resources for small water operators in British Columbia.