The Online Help Centre is here to help you operate a water system that delivers safe drinking water based on the Multi-Barrier Approach. Small water system operators and owners face many challenges and we are here to provide the technical resources, webinars, courses, and tools to support you in delivering safe tap water to your community. Explore our site and the tools we have to help you in the planning, construction, maintenance and troubleshooting of your small water system.
What's New
April 22nd Webinar Presentation and Slides available
The presentation slides, handouts and the presentation video from the Fire Flow Testing of Hydrants webinar on April 22nd are now posted.
New! Online course delivery system with TWO free courses
We have been working hard to develop two online self-paced courses Both courses are developed by industry professionals and full of valuable information. You can take a self-paced when it's convenient for you at your own pace.
Emergency Response & Contingency Planning for Small Water Systems
Introducing Our Marketplace
The Marketplace is an online service specifically for small water operators within British Columbia to save you time and help you source what you need, where you need it. These pages can help connect you to services in your area, or help you easily sell products you no longer need.
The Online Help Centre Receives Corporate Recognition Award
The EOCP has awarded our Online Help Centre their 2023 Corporate Recognition Award. We are thrilled to be recognized as a dedicated source of education and resources for small water operators in British Columbia.